| ALL CUSTOM HANDSTAMPS, SELF INKING STAMPS AND PRE INKED STAMPS ARE GUARANTEED TO BE FREE
FROM MANUFACTURE DEFECTS AND TO BE SPELLED RIGHT AND SET UP
ACCORDING TO YOUR ORDER INSTRUCTIONS. ANY DEFECTS OR SPELLING ERRORS ON OUR PART SHOULD
BE REPORTED WITHIN 30 DAYS OF ORDER SHIPMENT. WE WILL REPLACE ANY STAMPS THAT WE HAVE
MISSPELLED. WE MAY REQUIRE ANY DEFECTIVE STAMP TO BE RETURNED FOR INSPECTION. WE ARE
NOT RESPONSIBLE FOR CUSTOMER MISUSE, ABUSE, USE OF WRONG INK, OR SPELLING ERRORS..WE ASK
THAT STAMPS WE SEND A REPLACEMENT FOR HAVE THE ORIGINAL BAD OR WRONG
STAMP BE RETURNED TO US, USING THE CHEAPEST METHOD, BUT WE WILL
NOT HOLD UP SENDING THE REPLACEMENT OUT IN A TIMELY MANNER |
| SELF INKING DATERS SELF INKING STAMPS AND STANDARD NUMBERING MACHINES
ARE WARRANTED AGAINST BREAKAGE, UNDER NORMAL CONDITIONS. WE MAY REQUIRE ANY BROKEN OR MALFUNCTIONING STAMP TO BE RETURNED
FOR INSPECTION. WE ARE NOT RESPONSIBLE FOR CUSTOMER MISUSE,
ABUSE, USE OF WRONG INK OR BREAKAGE DUE TO DROPPING.OR OTHER DAMAGE THAT WOULD NOT BE DUE TO NORMAL USE AND WEAR. THIS WARRANTY IS FOR A PERIOD OF 1 YEAR. SOME PRODUCTS HAVE A LONGER WARRANTY PERIOD GIVEN BY THEIR RESPECTIVE MANUFACTURER. |
| STOCK ITEMS - PADS, STOCK TITLE STAMPS, STAMP RACKS AND OTHER ACCESSORIES,
THAT ARE IN ORIGINAL NEW UNUSED CONDITION ARE SUBJECT TO A 15% RE-STOCKING CHARGE. AT NO TIME IS THE SHIPPING OR HANDLING CHARGES REFUNDABLE.
YOU WILL BE CREDITED THE ORIGINAL PRICE OF THE RETURNED MERCHANDISE LESS 15%. YOU WILL
NOT BE CREDITED SHIPPING AND HANDLING. (example: Original Product cost 20.00 and shipping
was 3.95 = 23.95 Total. Customer returns product and receives a credit of 20.00 minus the 15% - 3.00 = 17.00. That
is the cost of the original returned product, less the 15%. The 3.95 shipping was not
refundable. |
SPECIALTY ITEMS, SPECIAL ORDER ITEMS, CHANGEABLE BAND & LETTER STAMPS
CAN BE RETURNED WITHIN 7 DAYS AFTER RECEIPT. IF AN ERROR WAS MADE BY US IN THE ASSEMBLY OR PRODUCT SET-UP WE WILL REPAIR OR REPLACE AND SHIP THE PRODUCT AT NO EXPENSE TO YOU. IF THE YOU HAVE ORDERED THESE PRODUCTS IN ERROR, OR THE JUST AREN'T WHAT YOU REALLY NEEDED, WE WILL ACCEPT THESE BACK AS LONG AS THEY ARE AS NEW OR JUST SHOW SLIGHT USE
FOR TESTING. THESE ITEMS ARE ALL HAND DONE OR ASSEMBLED AND THERE
IS A 25% RE-STOCKING CHARGE. YOU WILL NOT BE CREDITED SHIPPING AND HANDLING. (example:
Original Product cost 20.00 and shipping was 3.95 = 23.95 Total. Customer returns product and receives a credit
of 20.00 minus the 25% - 5.00 = 15.00. That is the cost of the original returned product, less the 25%. The 3.95 shipping was not refundable.
PLEASE NOTE THAT IF A BAND DATE OR NUMBERER IS RETURNED IN A
USED INKY STATE, IT WILL ONLY BE CREDITED AT SALVAGE VALUE AND THE CUSTOMER
WILL BE NOTIFIED OF THIS SITUATION BEFORE WE DO ANYTHING WITH IT.
AT NO TIME IS A STAMP THAT WAS SPECIAL MADE OR HAS CUSTOM BANDS RETURNABLE |
| CUSTOM HOLE PUNCHES, SPECIAL MADE NUMBERING MACHINES, STEEL STAMPS AND OTHER CUSTOM SPECIAL MADE
PRODUCTS ARE NOT RETURNABLE UNLESS THERE IS A MANUFACTURING
DEFECT IN WHICH CASE WE WILL DO OUR UTMOST TO HAVE THE PRODUCT REPAIRED OR REPLACED AS NECESSARY, TO INSURE THAT
THE PRODUCT WORKS AS ADVERTISED. OTHER THAN DOING THAT, THERE
ARE NO CREDITS ISSUED IN THIS CATEGORY OF PRODUCTS. AT NO TIME IS SHIPPING AND HANDLING REFUNDABLE. |
| INKS, USED STAMP PADS, RIBTYPE AND OTHER EXPENDABLES - AT NO TIME DO WE GIVE CREDIT IF YOU RETURN A USED STAMP PAD THAT HAS BEEN INKED BY YOU.
OPEN BOTTLES OF INK ARE NOT RETURNABLE. WE WILL ACCEPT UNOPENED BOTTLES OF INK BACK WITHIN 30 DAYS OF SHIPMENT FOR CREDIT OF ORIGINAL PURCHASE PRICE, LESS A
20% RESTOCKING CHARGE. AT NO TIME IS SHIPPING AND HANDLING REFUNDABLE. RIBTYPE AND BASELOCK SETS THAT HAVE BEEN USED ARE NOT RETURNABLE FOR CREDIT. UNUSED, UNOPENED SETS OF RIBTYBE CAN BE RETURNED, LESS A 15% RESTOCKING CHARGE. RIBTYPE HOLDERS ARE CUSTOM MADE ARE NOT RETURNABLE. AT NO TIME IS SHIPPING
AND HANDLING REFUNDABLE WE HIGHLY RECOMMEND THAT YOU DO NOT BUY LARGE QUANTITIES OF AN
INK UNTIL YOU ARE SURE THAT A SPECIFIC INK MEETS YOUR REQUIREMENTS. |
